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Enjoy fresh scrumptious food and great coffee with a breath-taking view!

Lorenz's Bar & Cafe is located at the top of the mountain road at the base of Whakapapa Ski Area (1630 meters above sea level). Operating hours 8.30am to 4.00pm.

Knoll Ridge Cafe is one of New Zealand's highest cafes, situated 2020 meters above sea level. Enjoy the breath-taking vista of Tongariro National Park as you take a Scenic Chairlift Ride over Mt Ruapehu's volcanic terrain and ancient lava flows up to the cafe.  You'll be amazed by the award winning architectural design, stunning volcanic landscape and spectacular view. Operating hours 9.30am to 3.30pm.


Shopping & information

The Vertical Whakapapa retail store at Whakapapa is located at the top of the mountain road at the base of Whakapapa Ski Area. Come and see us for Scenic Chairlift Ride tickets, Guided Crater Lake Hike bookings and information about short volcanic walk options.

Open daily, regardless of the weather, our retail store caters for all your on-mountain needs with our range of outerwear, streetwear, footwear, accessories and souvenirs. We also have a great range of hiking and outdoor equipment to get you started on your adventure.

Waterproof Outerwear, hiking boots and trekking poles are available for hire:





Hiking Boots


The store is the hub of the Mt Ruapehu Summer Program providing information, advice, help with bookings to Mt Ruapehu's Crater Lake Hikoi  and friendly informative staff who are very keen to share their knowledge with you on the Tongariro National Park, Mt Ruapehu and its history.

Operating hours 8.30am - 4.00pm.

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