ABOUT MT RUAPEHU
Location: Mt Ruapehu is the highest peak in the North Island of New Zealand. Whakapapa and Turoa ski areas are owned and operated by Ruapehu Alpine Lfts Ltd (RAL) and are situated on the north-western and southern slopes of Mt Ruapehu. The area covers 1,500 hectares of skiable terrain. More Info
Season: The winter operating season typically runs from late June until mid October, with some seasons extending into November. A summer sightseeing and guiding operation is run between December and Easter.
Staff: RAL caters for around 400,000 skier and snowboarder visits each year and employs around 45 permanent staff and up to 750 staff for the winter operation.
WHO ARE WE LOOKING FOR?
As a large tourism operator, there are approximately 60 different job descriptions within the organisation ranging from permanent full time to seasonal positions. Of all the varied skills and personalities these jobs encompass, the common attributes of all our employees are the following:
- A willingness to get on with others and create fun for customers and other staff
- A willingness to work in a team situation to achieve a common goal
- A professional attitude towards work (reliable, hard working and tidy in appearance).
You may still be in school, a tertiary student, or a person looking for a career - we welcome applications from anybody who is motivated and enjoys a challenge.
WHAT'S IN IT FOR YOU?
Apart from having loads of fun and making friends for life, working for Ruapehu Alpine Lifts (RAL) enables you to receive some discounted and free stuff while working here!
- Free Season Pass for Whakapapa and Turoa Ski Areas
- Free Beginner and Intermediate Snow School group lessons
- 25% off packet food and 50% off café made food discounts on Food & Beverage on the mountain
- 20% discount in the Vertical Retail Stores on the mountain and 40% off appropriate footwear
- 10 occasions for discounted Gear hire (90% discount) or Gear Serviced (50% discount)
All overseas applicants must have a valid work visa. In most cases this is a working holiday visa. A deceleration must be signed stating applicants are eleigible to work in New Zealand for the duration of their contract.
We are generally able to obtain work visas for applicants for the positions of Ski & Snowboard Instructors and Ski & Snowboard Technicians. We may also be able to assist applicants in obtaining work visas for some other specialised positions such as Doctors, Nurses, Groomer Operators, Snowmakers and Tradespeople.
Note that Australian citizens are legally entitled to work in New Zealand.
WORKING HOLIDAY VISAS
Citizens of the following countries can apply for a 12 month working holiday visa:
All work visas can be applied for through the New Zealand Embassy of your country. Note that the visa must be applied for in your home country - working holiday visas are not issued once you are in New Zealand.
For further information on visas for New Zealand please refer to the New Zealand Immigration Service website.
ACCIDENT COVER (ACC)
The Accident Compensation Corporation (ACC) currently administers New Zealand's accident compensation scheme, which provides personal injury cover for all New Zealand citizens, residents and temporary visitors to New Zealand. In return people do not have the right to sue for personal injury, other than for exemplary damages.
We do recommend, however, that you take out personal property insurance from your country of residence. For more information go tohttp://www.acc.co.nz
DURATION & HOURS OF WORK
Most positions start in the end of June and/or July with an initial finish date of mid October. These dates are very much dependent on snow levels, however, and there are instances where employment will continue into late October/early November.
Pay - Fortnightly
Full-time positions (Majority of positions)
There are full-time positions available in most areas. Full-time staff will work approximately 30-40 hours per week based on 5-6 days on and 1-2 days off. This varies throughout the season meeting customer demands/levels.
Part-time positions are available in the areas of Ticket Selling, Car Parking, Chain Fitting, Ticket Checking and Food and Beverage. Part-time staff generally work between 4-5 hours per day, 5 days per week OR 2/3 full days.
These positions usually cover weekends and peak holiday periods and are on an on call basis.
STAFF TRAINING AND DEVELOPMENT
To meet the needs and expectations of the company and guests, and to allow staff to perform their jobs to their full potential, every employee will participate in an induction and a training program before their employment commences. The program includes in-depth training on the company policies, mountain awareness, health and safety and specific skills to your job.
All staff are supplied with a uniform to suit the requirements of their particular job. Staff must supply their own boots or shoes (appropriate to the conditions with good tread) and other clothing and equipment such as thermal underwear and sunglasses. These items are available from our retail shops at a discounted price. Ski and Snowboard Instructors, Ski Patrollers and Trail Safety Crew/Terrain Park Crew, must also supply their own ski/board equipment. Allowances are paid as a part of the wage to contribute towards the extra cost of these items. Uniforms are supplied for the duration of employment only and must be returned when employment ceases.
There is plenty of private and commercial accommodation in the surrounding region. You will have enough time to find accommodation between confirmation of employment and your start date. The Human Resources team will certainly help with contacts wherever possible.
For staff working at Turoa, free transport is provided for all staff on duty. It runs from Ohakune to the base of the Turoa ski area at the beginning and end of each day.
For staff working at Whakapapa, free transport is provided for all staff on duty. It runs from National Park, through Whakapapa Village to the base of the Whakapapa ski area.
You are allowed to ride the off-peak buses on your days off if there is room.
Transport arranged on occasion to Taupo for shopping trips and more.
FREQUENTLY ASKED QUESTIONS ABOUT EMPLOYMENT AT MT RUAPEHU
Can I make more than one application?
Yes you can. Within your application form you list your preferred role, and then your second preferred role. If you have made more than one application you will still only be considered for those roles that you have listed as your first and second preferences. After your two preferred applications any additional applications are evaluated. Should a position become available that we think you would be suitable for we will contact you. Please ensure that you apply for the role(s) that you have indicated as your first and second choice.
Can I change my preferences once I have made my application?
Yes but we prefer that you don't as there are over 4,000 applications floating around at this time of year! Applications are sorted to the relevant managers once you have applied. If you change your preferences the system will not recognise this and you still will be allocated to the area that you originally applied for. So be careful when choosing the location, ski area, department and position. If in doubt, email us.
Will I need a New Zealand Bank Account?
Yes you do. We also suggest that all employees try to arrange their New Zealand bank accounts before coming to work at Mt Ruapehu, and as soon as you arrive in New Zealand. The major cities are normally the best place to get them, but we also have a few locally based facilities. BNZ and Westpac are located in Ohakune.
What is an IRD Number and where can I get one from?
Your Inland Revenue Department (IRD) number is your tax file number. You'll need this number in order to get paid. Yep so it's pretty important! You can get your IRD number at any local New Zealand Post Store. Just make sure you have all of the relevant information with you including a copy of your contract and your passport. Please apply for this once you arrive in New Zealand, preferably at a NZ Post Store in a major city. It can take a couple of weeks to process so don't wait around! Click here for more info
How do I get to National Park or Ohakune?
If you don’t have access to a car then bus and train services stop in Ohakune and National Park, travelling from both Auckland and Wellington. Refer to www.intercity.co.nz/ (bus) and www.transcenic.co.nz (train) for timetable information. Train services can be limited depending on the time of year. More info
I am only able to work for a few months of the winter season, what opportunities are available for me?
Ideally all applicants are available to work from the mid June to the end of October, we do however accept applications throughout the winter season and any potential employees will be considered if there are shorter terms of employment available.
I now have my working holiday visa, what do I do?
If you have received a working holiday visa or permit since applying please change the status on your application and attach a copy. Please note that you cannot work in New Zealand without one and an offer of employment is subject to you legally being able to work in New Zealand.