Groups of 10 people or more who pre-book at least 2 weeks in advance using the booking form below are entitled to a discount on Lift Pass, Rental hardware and Snowsports Centre products at Mt Ruapehu.
Booking forms should be sent in at least 2 weeks before your visit, even if you only have rough numbers and requirements. If your visit is less than two weeks away, please first contact your Schools & Groups Coordinator by telephone.
Please note that we have separate booking forms for each ski area. Complete the corresponding booking form for the ski area you would like to visit (additional snowsports session booking form is essential if your group is visiting Turoa and requires sessions):
|Whakapapa Other Group booking form
||Turoa Other Group Booking Form||Turoa Snowsports Session Booking form
Groups are only eligible for the group discounts if you visit the ski area together as a group and pay in a single transaction. Discover and Explorer packages are already heavily discounted so no group discount applies to these products.
If your group is a New Zealand-based School or Youth Group you are entitled to further discounts. Click here to go to the Schools and Youth Groups page.
|10-39 people||7.5% off most products||Small Group price list|
|40+ people||10% off most products||Large Group price list|
Advance bookings for groups are essential. To book please download, fill in and return the booking form at least 2 weeks prior to your visit. If the product you require is not listed please contact the Groups Coordinator at your preferred ski area (see details below). Discounts will not be available to groups who arrive at the ski area without having pre-booked and we cannot guarantee the availability of rental equipment or lessons.
If you do not hear back from us at least a week prior to your arrival you should phone us urgently.
Please send your booking form at least two weeks in advance, even if you only a rough idea of numbers and requirements. We can then make minor changes as your numbers firm up. At certain times during the season we book out very quickly. If rental equipment or lessons are not available due to heavy bookings, your Mt Ruapehu Group Co-ordinator will contact you to make alternative arrangements. Any clothing requirements should be indicated on the form, but please note that it cannot be ‘booked’ in advance and any groups will be dealt with on a first-come, first-served basis along with other visitors to the mountain.
You can also book to visit both ski areas over a multi-day visit. Rentals can be picked up from one ski area and dropped off at the other. Please ensure you indicate this clearly on your booking form.
After we receive your booking, a written confirmation will be sent to you along with some further information. A booking is not made until a booking form has been sent and you have received a confirmation form by email from us.
NOTE: Unless you have received a confirmation from your Mt Ruapehu group coordinator within 10 days of sending us your initial booking form, please assume that your booking has not been received and contact us.
If your group is paying by cash, card or cheque, payment is required on a daily basis when tickets are picked up at Customer Services. Any unused products (tickets) must be returned on the day and they will be refunded appropriately. Payment by cheque must be presented with a valid credit card – we will write the credit card details on the back of the cheque as security. The credit card will only be charged if the cheque bounces.
If your group has planned to stay more than one day you may like to arrange a credit facility. If you prefer this option please contact your Groups Co-ordinator for a credit application form. Alternatively, payment should be made on the day.
*Use of credit card will incur a 1.75% processing fee
Ticket collection/arrival procedure
On the day of your arrival, a representative from your group will need to call into the Schools and Groups office (if you have booked a lesson this will need to be at least one hour before your booked lesson time). Tickets will be printed according to the booking requirements stated on your booking form. Any tickets not used must be returned to the Schools and Groups office on the day they were issued.
Once we have confirmed your booking in writing, we will post rental cards to you. These should be filled out prior to arrival at the mountain and brought with you on the day. Instructions on how this system works will be included with the rental cards.
Sessions begin at different times for Whakapapa and Turoa Ski Areas as outlined below. If you have particular lesson time requirements, please state this when you make your booking and we will do our best to cater to these. It is sometimes not possible for large groups to take their lessons at the same time because of the availability of snow school instructors.
Sessions begin at 10:00am, 12:00pm and 2:00pm.
Discover Lessons are for complete beginners.
Discover+ Lessons are for students who have 1, 2 or 3 days of prior experience of sliding on snow. As a minimum, they should be able to attach their equipment and move around on flat areas.
Explorer Lessons are for students who have 4 or more days of prior experience of sliding on snow. As a minimum, they should be able to control their speed and come to a complete stop on a slope. Preference is for these students to be able to turn a little too.
Sessions begin at 9:00am and 12:30pm.
Discover Lessons are for complete beginners.
Explorer (Advanced Beginner) lessons are for advanced beginner (level 2) skiers/snowboarders only.
Explorer (Intermediate/Advanced) lessons are for level 3 and upwards.
Please discuss all other lesson requirements with your appropriate Mt Ruapehu Groups coordinator.
*There is an additional Snowsports Session Booking Form for all groups who visit Turoa which is to determine ability levels. Please try to determine the levels of those requiring lessons before sending in your booking form. Click here for an explanation of ability levels.
Contact the Groups Coordinator of the ski area you wish to visit (Whakapapa or Turoa) so we can assist with organising your visit.
Whakapapa Ski Area
Ph: 07 892 4000 ext 7894
Fax: 07 892 3732
Postal: Whakapapa Ski Area, Private Bag 71902, Mt Ruapehu
Turoa Ski Area
Ph: 06 385 8456 ext 5664
Fax: 06 385 8992
Postal: Turoa Ski Area, PO Box 46, Ohakune