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There are numerous on- and off-mountain accommodation options for groups. Ruapehu Alpine Lifts does not run any accommodation facilities but you can find plenty of options through the following links:
It's essential that everyone in your group, including sightseers, are properly equipped for alpine conditions. See the What to Bring page under the New to the Snow menu.
Other useful items for groups include:
Once your booking has been confirmed, communicate any changes or cancellations to your Mt Ruapehu Group Co-ordinator as soon as possible so we can accommodate them. Advising us of any unwanted lessons or rental equipment could mean accommodation another group who may be on standby. Minor changes can be accommodated on the day of your visit itself, but may cause delays for your group.
The Snow School prepare their staff roster a week in advance, so any lesson changes in the week prior to your visit can cause severe disruptions.
On the day of your visit itself, we have procedures in place to make the process of allocating tickets, going through rentals and getting into lessons run as smoothly as possible.
Most importantly, please ensure you are in the office collecting your tickets at your allocated arrival time (Whakapapa) or at least 1 hour prior to your first allocated lesson time (Turoa).
The procedure differs slightly between the two ski areas.
Remember we are here for you. So if you have a any questions at any time, please feel free to contact us.
On the morning of your visit make sure you call Customer Services (06 385 8456 ext 7670) to confirm you are coming. Remember you need to make a booking for your group at least 2 weeks in advance.
Once you arrive at the top parking lot, one of our friendly road staff will let you know where to park your bus. Please make sure the kids stay in the bus your group co-ordinator goes to the Customer Services area to meet our Schools & Groups Coordinator to collect lift tickets and get information about what to do next.
At this time you should be ready for a great day of skiing and riding, please remember we are here for you so at anytime if you have a any questions please feel free to come and see us.
We are looking forward to seeing you here at Turoa.