Our Guest Services teams will be available on mountain from 09:30 - 16:00 daily to assist with tickets and enquiries on operational days.
Please check our daily report to ensure the ski areas are operational prior to visiting.

Alternatively you can reach us by submitting a request or clicking the live chat button when we are online.

Or give us a call on 0800 468 235

Mt Ruapehu Whakapapa & Tūroa Terms & Conditions

Check out our help desk for a full range of frequently asked questions and articles to find an answer to your query.