Contact & Info
Find out everything you need to know about Mt Ruapehu!

We're here to help

On-mountain customer relations are now closed for the 2018 season, but you can still reach us via phone or email on weekdays, 9am - 4pm, or contact the team at!

Our friendly team can help you & there’s plenty of ways to get in touch! Call, email, drop us a message on facebook or better still, visit us in Taupo, Ohakune or on-mountain either at Whakapapa or Turoa during the winter season.

Phone: +64 7 892 4000 | Email:

Ski Area Addresses:
Whakapapa: Top of Bruce Road, Whakapapa Ski Area, Mt Ruapehu
Turoa: Top of Ohakune Mountain Road, Turoa Ski Area, Mt Ruapehu

Read our Terms & Conditions

Getting Here

Season Dates

2019 Winter opening & closing dates.

Happy Valley: 1 June

Whakapapa: 22 June to 28 October

Tūroa: 29 June to 28 October

See you on the Snow!

Snow HQ Taupo

Passing through or staying in Taupo? Whether you need rental equipment, lift passes or information, see Snow HQ for it ALL!

Snow Depot Taupo

The Snow Depot has permanently closed, please visit Snow HQ Taupo for, information + bookings + rentals.

Ohakune Office

The Ohakune Office is closed until winter 2019 and we will have a brand new location, to be announced soon!
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