Contact and Info

We're here to help

The best way to get in touch with our Guest Services team over the summer months is by submitting a request

At Whakapapa, we are also available to help in person on mountain all days we are operational.

Whakapapa Terms & Conditions

Our locations

Ski Area Locations

Whakapapa: Top of Bruce Road, Whakapapa Ski Area, Mt Ruapehu.
Tūroa: Top of Ohakune Mountain Road, Tūroa Ski Area, Mt Ruapehu.

Frequently asked questions

Check out our help desk for a full range of frequently asked questions and articles to find an answer to your query.