We're here to help
Our Guest Services teams will be available on mountain from 09:30 - 16:00 daily to assist with tickets and enquiries on operational days.
Please check our daily report to ensure the ski areas are operational prior to visiting.
Alternatively you can reach us by submitting a request or clicking the live chat button when we are online.
Or give us a call on 0800 468 235
Mt Ruapehu Whakapapa & Tūroa Terms & Conditions