Booking forms should be sent in at least 2 weeks before your visit, even if you only have rough numbers and requirements. If your visit is less than two weeks away, please contact your Schools & Groups Coordinator by telephone.
Please note: Small groups between 10 to 39 people use the Outside ratio rates this gives you 10% discount off most products.
Big groups 40+ people use the Inside ratio rates this gives you a 15% discount off most products.
Groups are only eligible for the group discounts if you visit the ski area together as a group and pay in a single transaction. Lesson packages are already heavily discounted so no group discount applies to these products.
Advance bookings for groups are essential. To book please download, fill in and return the booking form at least 2 weeks prior to your visit. Discounts will not be available to groups who arrive at the ski area without having pre-booked and we cannot guarantee the availability of rental equipment or lessons.
If you do not hear back from us at least a week prior to your arrival you should phone us urgently.
At certain times during the season we book out very quickly. If rental equipment or lessons are not available due to heavy bookings, your Mt Ruapehu Group Co-ordinator will contact you to make alternative arrangements. Groups will be dealt with on a first-come, first-served basis along with other visitors to the mountain.
A booking is not made until a booking form has been sent and you have received a confirmation form by email from us. After we receive your booking, a written confirmation will be sent to you along with some further information. (Rental cards, lesson times, Ticket collection etc.)
NOTE: Unless you have received a confirmation from your Mt Ruapehu group co-ordinator within 10 days of sending us your initial booking form, please assume that your booking has not been received and contact us.
If your group is paying by cash, card or cheque, payment is required on a daily basis when tickets are picked up at Customer Services.
Any unused products (tickets) must be returned on the day and they will be refunded appropriately. Payment by cheque must be presented with a valid credit card – we will write the credit card details on the back of the cheque as security. The credit card will only be charged if the cheque bounces.
*Use of credit card will incur a 1.75% processing fee.
Ski sessions contain a maximum of 15 people, for ages 5 and over, whereas snowboard sessions cater for a maximum of 10 people, for ages 8 and over. Sessions are pre-allocated for each group: Session times are 1 hour 30 minutes long.
Sessions times are 9.30am, 11am, 1pm and 2.30pm.
For lesson descriptions follow his link http://www.mtruapehu.com/winter/starter-packages/
Adaptive information follow this link http://www.mtruapehu.com/winter/Adaptive-Centre/
Sessions begin at 9.30am and 1:30pm.
Discover Sessions are for complete beginners.
Explorer (Advanced Beginner) sessions are for advanced beginner (level 2) skiers/snowboarders only.
Explorer (Intermediate/Advanced) sessions are for level 3 and upwards.
*There is an additional Session Booking Form for all groups who visit Turoa which is to determine ability levels.
Please discuss all other session requirements with your appropriate Mt Ruapehu group coordinators.
|10-39 people||10% off most products||Small Group price list|
|40+ people||15% off most products||Large Group price list|
Whakapapa Ski Area
Ph: 07 892 4000 ext 7894
Fax: 07 892 3732
Postal: Whakapapa Ski Area, Private Bag 71902, Mt Ruapehu
Turoa Ski Area
Ph: 06 385 8456 ext 5664
Fax: 06 385 8992
Postal: Turoa Ski Area, PO Box 46, Ohakune